FAQ

Help with questions that have been asked the most.

LemurLiquid is based in Rotherham, South Yorkshire. All orders are shipped from that location.

Sadly we only ship to the UK, due to EU laws.

If you have charged your mind please contact us, once your order has been dispatched we can not cancel an order. You can always refuse the package and have it posted back to us for a full refund.

The tracking number provided by Royal Mail is only used as proof of delivery, so will only work once the order has been delivered.

If you have been waiting over a week and still don’t have your e liquid, please let us know. We’ll try out best to find out why.

We only accept payments via PayPal. You do not need a PayPal account to pay using PayPal and you can use a credit card.